Can Mario and Casa products be customized to fit my project?
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Yes, our products can be customized. Please contact us with your requirements.
Can I use my own fabric on your furniture?
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Yes, we can accept customer owned materials, with certain restrictions. Please contact us when submitting your order.
Where are Mario and Casa products manufactured?
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Mario and Casa products are handcrafted by master rug artisans, cabinetmakers and metalcrafters in our ateliers in India.
How long does it take to produce my order?
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Once we have a confirmed purchase order from you, we start crafting your order. Depending on the product, our lead times run from six to eight weeks.
How is freight and delivery handled?
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Depending on your location, we ship orders via DHL, UPS, FedEx or Postal Service. For large orders and special delivery arrangements please contact us.
What are your delivery
fees?
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Delivery is free, VAT and duties might be levied depending on your country of residence. For more information concerning your location please contact us.
What are your payment options?
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We offer secure, end-to-end encrypted payment via Paypal and Stripe gateways. You can pay with Visa, Mastercard, eps, link, your Paypal account or Apple Pay.
My product probably has a flaw. How can I make a complaint?
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If a product is damaged, please contact us. Your claim will be reviewed within 3 business days of receipt and Customer Services will get back to you as quickly as possible.
How can I become a dealer?
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We welcome enquiries for dealerships. Please contact us.
How do I get press information?
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We offer high-resolution images and will be happy to answer your questions: Contact us
